Find your LIXIL Pro Salesperson

We hope you're finding everything you need on LIXIL Pro, but if you're having one of those days where you just need to talk to a human being, we get it.  Find the best rep for you and give 'em a call.  They'll be thrilled to hear from you.

Ken Kinghorn
LIXIL
District Manager
Alaska Market
Alaska, Utah
Jeff Fergusson
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Seattle Market
Washington State
John Kerr
LIXIL
Leader, Engineers, Plumbers & Mechanical Contractors
Engineers, Plumbers, Mechanical Contractors
San Francisco Market
California
Ronald Lemme
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Portland and Southern & Eastern Washington Markets
Oregon, Washington State
Arley Laman
LIXIL
Leader, Architect & Designers, Multi-Family, Hospitality
Architect, Designers, Multi-Family, Hospitality
Northwest Market including Northern California
Alaska, California, Idaho, Montana, Oregon, Utah, Washington State
Andres Salazar
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
San Francisco Market
California
Keith Sayers
LIXIL
Leader, Wholesale, Contractor & Engineer
Wholesale, Contractor, Engineer
Montana, North Idaho, Washington Markets
Idaho, Montana, Washington State
Michael Trinh
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Portland Market
Oregon
Jeff Smith
Contact Sales Company
Rep - Contact Sales (CO, WY)
Rep Agency Partner
Colorado and Wisconsin Markets
Colorado, Wyoming
Kristin Batsche
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms and Custom Home Builders
Arizona Market
Arizona
Ed Bosco
LIXIL
Leader, Single Family & Multi-Family
Single Family, Multi-Family
San Diego Market
California
Kevin Brown
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
San Diego Market
California
Chad Colorina
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
San Diego Market
California
Mitch de Sevren
LIXIL
Leader, Wholesale Residential Plumber Partnerships
Wholesale Residential Plumber Partnerships
Los Angeles Market
California
Reginald Hall, Jr.
LIXIL
Leader, Single Family & Multi-Family
Single Family, Multi-Family
Los Angeles Market
California
Kelle Heming
LIXIL
Leader, Architect & Designers, Multi-Family, Hospitality
Architect, Designers, Multi-Family, Hospitality
Las Vegas Market
Nevada
Andy Hunter
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Las Vegas Market
Nevada
Brian McDonald
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Phoenix Market
Arizona
Nathan McGrath
LIXIL
Leader, Engineers, Plumbers & Mechanical Contractors
San Diego Market Engineers, Plumbers, Mechanical Contractors
California
Steve Metzger
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
San Diego Market
California
Matt Smith
Cedar Ridge
Rep - Cedar Ridge (NM)
Rep Agency Partner
New Mexico & El Paso, TX Markets
New Mexico, Texas
Daniel Paik
D2 SALES
Rep - D2 SALES
Rep Agency Partner
Hawaii Market
Hawaii
Kim Cavanaugh
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Houston Market
Texas
Andy Chantos
LIXIL
Leader, Architect & Designers, Multi-Family, Hospitality
Architect, Designers, Multi-Family, Hospitality
San Antonio Market
Texas
John Ferranti
LIXIL
Leader, Wholesale Residential Plumber Partnerships
Wholesale Residential Plumber Partnerships
Houston Market
Texas
Michael Hickman
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
San Antonio Market
Texas
Tony Johnson
LIXIL
Sales Leader - Oklahoma
Wholesale, Plumber, Architects, Designers, Engineering, Showrooms, Home Builders, Commercial Plumbing Mechanicals, Owners & Developers, Multi-Family, Hospitality
Oklahoma Market
Oklahoma
Courtney McKendrick
LIXIL
Leader, Single Family & Multi-Family
Single Family, Multi-Family
Dallas Market
Texas
Wyatt Ray
LIXIL
Leader, Engineers & Commercial Plumbing Mechanicals
Engineers, Commercial Plumbing Mechanicals
Houston Market
Texas
Sunny Shakh
LIXIL
Leader, Architect & Designers, Hospitality
Architect, Designers, Hospitality
Houston Market
Texas
John Trepagnier
LIXIL
Leader, Wholesale, Residential Plumber Partnerships, Engineers & Commercial Plumbing Mechanicals
Wholesale, Residential Plumber Partnerships, Engineers, Commercial Plumbing Mechanicals
Dallas Market
Texas
Morris Watson
LIXIL
Leader, Wholesale, Residential Plumber Partnership, Architect & Designers, Hospitality
Wholesale, Residential Plumber Partnership, Architect, Designers, Hospitality
Dallas Market
Texas
Marsha Wilson
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Dallas Market
Texas
Torie Phillips
LIXIL
District Manager
Markets
Arkansas, Nebraska
Brent Du Pree
LIXIL
Leader, Architects & Designers
Architects, Designers, Engineers, Owners & Developers
Kansas City Market
Kansas, Missouri
Erika Evans
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
St. Louis Market
Missouri
Thomas Halliday
LIXIL
Leader, Wholesale & Plumber Partnerships
Wholesalers and Plumbers
Eastern MO and Southern IL
Illinois, Missouri
Trevor Jameison
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Des Moines Market
Iowa
David Pfeiffer
LIXIL
Sales & Support
Nebraska Market
Nebraska
Suzan Sutcu, NCIDQ
LIXIL
Leader, Architects & Designers, Engineers, Owners & Developers
Architects, Interior Designers, Engineers, GC's, Owners, Developers
St. Louis & Vicinity: Eastern, Central Missouri, and Southern Illinois
Illinois, Missouri
Eric Bowman
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Indianapolis Market
Indiana
Melissa Daly
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Cincinnati Market
Ohio
Dennis Deehan
LIXIL
Leader, Single Family & Multi-Family
Single Family, Multi-Family
Chicago Market
Illinois
Alex Dickinson
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Indianapolis Market
Indiana
Derek Hunt
LIXIL
Leader, Single Family & Multi-Family
Single Family, Multi-Family
Columbus Market
Ohio
Chris Janson
LIXIL
Leader, Architect & Designers, Hospitality
Architect, Designers, Hospitality
Chicago Market
Illinois
Jim Jennings
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
Chicago Market
Illinois
Tom Kilbane
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
Cleveland Market
Ohio
Emily Kostielney
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Illinois Market
Illinois
Chip McClurkin
LIXIL
Leader, A&D, Engineer, Owner, Developer
Architects, Designers, Engineers, Owners & Developers
Ohio Market
Ohio
Jim O'Neil
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
Illinois Market
Illinois
Glenn Sobieski
LIXIL
Leader, Architect & Designers, Hospitality, Engineers, Multi-Family
Architect, Designers, Hospitality, Engineers, Multi-Famil
Chicago Market
Illinois
Kara Walsh
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Chicago Market
Illinois
Todd Hiller
NEW CENTURY
Rep - New Century (MI)
Rep Agency Partner
Michigan Market
Michigan
Mike Zago
New Century
Rep - New Century (MI)
Rep Agency Partner
Michigan Market
Michigan
Chaz Norgard
Soderholm
Rep - Soderholm (MN, ND, SD)
Rep Agency Partner
Minnesota, North Dakota, & South Dakota Markets
Minnesota, North Dakota, South Dakota
Scott Peterson
Soderholm
Rep - Soderholm (WI)
Rep Agency Partner
Wisconsin Market
Wisconsin
Cindy Adamson
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Memphis & Nashville Markets
Tennessee
Paige Erwin
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Jaskson Market
Mississippi
Jake Golab
LIXIL
Leader, Architect & Designers, Multi-Family, Hospitality
Architect, Designers, Multi-Family, Hospitality
Birmingham Market
Alabama
Meghan McCoy
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Louisville Market
Kentucky
Mechelle McGaha
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Louisville Market
Kentucky
Ashley Mills
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
New Orleans Market
Louisiana
Tyler Milone
LIXIL
Leader, Wholesale, Plumber, Engineering
Wholesale, Plumbers, Engineers
Tennessee
Tennessee
Sean Raymond
LIXIL
Leader, District Manager
Wholesale, Plumber, Engineer Partnerships
New Orleans Market
Louisiana
Mark Wooten
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Birmingham Market
Alabama
Eric Alayon
LIXIL
Leader, Architect & Designers
A&D
South Florida Market
Florida
Karena Comoss
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Florida Panhandle Market
Florida
Zdenka Forlenza
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Atlanta Market
Georgia
Nolan Formato
LIXIL
Leader, Architect & Designers, Hospitality
Architect, Designers, Hospitality
Orlando/Tampa & Georgia (interim) Markets
Florida, Georgia
Mike Miserendino
LIXIL
Leader, Wholesale, Showroom & Residential Plumber Partnership
Wholesale, Showroom, Residential Plumber Partnership
Orlando/Tampa Markets
Florida
Colleen Martin
LIXIL
Wholesale, Showroom & Residential Builder
Wholesalers, Showrooms, Residential Builders
South Florida Market
Florida
Joey Pletka
LIXIL
Leader, Engineers & Commercial Plumbing Mechanicals
Engineers, Commercial Plumbing Mechanicals
Orlando/Tampa Markets
Florida
Ruth Sultan
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Jacksonville Market
Florida
Kevin Swisher
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Atlanta Market
Georgia
Gina Acosta
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Charlotte Market
North Carolina
Pamela Bagwell
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
North Carolina and South Carolina Markets
North Carolina, South Carolina
Brian Gillespie
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Virginia & West Virginia Markets
Virginia, West Virginia
Mary Canipe
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Virginia & West Virginia Markets
Virginia, West Virginia
Stacy Ng
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
Washington D.C. Market
Maryland, Virginia, Washington DC
Clifford Poerio
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Charlotte Market
North Carolina, South Carolina
Enrique Jaen
Proline Sales
Rep - Proline Sales (PR, VI)
Rep Agency Partner
Puerto Rico & Virgin Islands Markets
Puerto Rico, Virgin Islands
Lisa Bonomo
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
NYC Market
New York
Josephine DelaRosa
LIXIL
Leader, Architects & Designers
Architects, Designers
NY Metro Market
New York
Mike Ford
LIXIL Americas
Leader, Engineers & Commercial Plumbing Mechanicals
Engineers & Commercial Plumbing Mechanicals
NY Metro
New York
Allen Gernon
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
Delaware, New Jersey, and Philadelphia Markets
Delaware, New Jersey, Pennsylvania
Sezen Gosin
LIXIL
Leader, Architect & Designers, Hospitality
Architect, Designers, Hospitality
NYC Market
New York
Maureen Malick
LIXIL
Leader, Architect & Designers, Hospitality
Architect, Designers, Hospitality
Pennsylvania Market
Pennsylvania
John McCarey
LIXIL
Leader, Wholesale & Plumber, Engineer Partnerships
Wholesale, Plumber, Engineer Partnerships
Pittsburgh Market
Pennsylvania
Michael Swiss
LIXIL
Leader, Architect & Designers, Engineers, & Mechanicals
Architect, Designers, Engineers, Mechanicals
Delaware, New Jersey, and Philadelphia Markets
Delaware, New Jersey, Pennsylvania
Nina Perez
LIXIL
Leader, Showrooms & Custom Home Builders
Showrooms, Custom Home Builders
Delaware, New Jersey, and Pennsylvania Markets
Delaware, New Jersey, Pennsylvania
Joseph Saverino
LIXIL
Leader, Single Family & Multi-Family
Single Family, Multi-Family
Delaware, New Jersey, and Philadelphia Markets
Delaware, New Jersey, Pennsylvania
Eric Schwartz
LIXIL
Leader, Wholesale & Residential Plumber Partnership
Wholesale, Residential Plumber Partnership
NYC Market
New York
Carlee Wenner
LIXIL
Leader, Showrooms & Home Builders
Showrooms, Home Builders
Pittsburgh Market
Pennsylvania
John Carter
LIXIL
Leader, Architect & Designers, Engineers, & Mechanicals
Architect, Designers, Engineers, Mechanicals
New England Market
Massachusetts
Jason Becker
URELL
Manufacturer Rep
Rep Agency Partner
New England Market
Connecticut
Brian P Castrichini
URELL
Manufacturer Rep - Trade Sales
Wholesale, Mechanicals, Plumbers
New England Market
Massachusetts, Rhode Island
Dan Costa
URELL
Manufacturer Rep - Showroom
Showroom
New England Market
Connecticut
Arthur A Gallagher, Jr.
URELL
Manufacturer Rep - Trade Sales
Wholesale, Mechanicals, Plumbers, Showrooms
New England Market
New York
Chris Gould
URELL
Manufacturer Rep - Trade Sales & Showrooms
Wholesalers, Plumbers, & Showrooms
New England Market
Connecticut
Gary Grillo
URELL
Manufacturer Rep - Engineering
Engineering
New England Market
Massachusetts
Rob Grome
URELL
Manufacturer Rep - Engineering
Engineers
New England Market
Massachusetts
D. Connelly Jones
URELL
Manufacturer Rep - Showroom
Showroom
New England Market
New York
Russell Katz
URELL
Manufacturer Rep
Rep Agency Partner
New England Market
Massachusetts
Bob Kelley
URELL
Manufacturer Rep
Rep Agency Partner
New England Market
Massachusetts
Brad Lunt
URELL
Manufacturer Rep - Trade Sales & Showroom
Wholesale, Mechanicals, Plumbers, Showrooms
Maine Market
Maine
Grant Miller
URELL
Manufacturer Rep
Rep Agency Partner
New England Market
Massachusetts
Bob Oursler
URELL
Manufacturer Rep - Trade Sales
Wholesale, Mechancials, Plumbers
New York State & New England Markets (excluding Maine)
Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont
John Peterson
URELL
Manufacturer Rep - Trade Sales
Wholesale, Mechancials, Plumbers
New England Market
Connecticut
Jason Smith
URELL
Manufacturer Rep
Rep Agency Partner
New England Market
Massachusetts
Rachel Vernon
URELL
Manufacturer Rep - Showrooms
Showrooms
New England Market
Rhode Island
Chris Vogel, Jr.
URELL
Manufacturer Rep - Trade & Showroom
Wholesale, Mechanicals, Plumbers, Showrooms
New England Market
New Hampshire
Mike Ziweslin
URELL
Manufacturer Rep
Rep Agency Partner
New England Market
Massachusetts
Jimmy Negron
LIXIL
Leader, Engineers, Plumbers & Mechanical Contractors
Engineers, Plumbers, Mechanical Contractors
Los Angeles Market
California
Lacy Martinez
LIXIL
Leader, National Trade Sales - Showrooms
Showrooms
National
National Sales Team
Michelle Roberts
LIXIL
Leader, National Projects - Commercial & Hospitality
Architect, Designers, Hospitality, Owners & Developers
National
National Sales Team
Jimmy Negron
LIXIL
Leader, Commercial & Hospitality - West
Architect, Designers, Hospitality, Owners & Developers
Northwest & Southwest Regions
National Sales Team
Russ Walk
LIXIL
Leader, Commercial & Hospitality - Central
Architect, Designers, Hospitality, Owners & Developers
Mid West & South Central Regions
National Sales Team
Molly Beste
LIXIL
Leader, Commercial & Hospitality - National
Architect, Designers, Hospitality
Northeast Region
National Sales Team
Helena Barraza
LIXIL
Leader, Commercial & Hospitality - East
Architect, Designers, Hospitality
Southeast Region
National Sales Team
Michelle Madden
LIXIL
Leader, National Projects - Residential Builders
National & Regional Builders
National
National Sales Team
Fernando Marfil Avila
LIXIL
Leader, National Residential Builder - West
National & Regional Builders
Northwest & Southwest Regions
National Sales Team
Meghan Mayer
LIXIL
Leader, National Residential Builder - Central
National & Regional Builders
Mid West & South Central Regions
National Sales Team
Sonya Paliath
LIXIL
Leader, National Residential Builder - East
National & Regional Builders
Northeast & Southeast Regions
National Sales Team
Davis Teater
LIXIL
Leader, INAX
National
National Sales Team
Ken Li
LIXIL
Leader, INAX Business & Operations
Architects & Designers
National
National Sales Team
Marcel Blachowski
LIXIL
Leader, Channel Marketing - Projects
Builder, Commercial, Hospitality, Healthcare, Multi-Family
US Markets
American Standard & GROHE Customer Care - West
Monday - Friday, 8:00 am - 7:00 pm EST
American Standard Product Availability, Order Changes, Order Status, Expedites, Replacement Orders (lost or damaged)
Regional Support
American Standard & GROHE Customer Care - Central
Monday - Friday, 8:00 am - 7:00 pm EST
American Standard Product Availability, Order Changes, Order Status, Expedites, Replacement Orders (lost or damaged)
Regional Support
American Standard & GROHE Customer Care - East
Monday - Friday, 8:00 am - 7:00 pm EST
American Standard Product Availability, Order Changes, Order Status, Expedites, Replacement Orders (lost or damaged)
Regional Support
DXV Customer Care
Monday - Friday, 8:00 am - 7:00 pm EST
DXV Product Availability, Order Changes, Order Status, Expedites
National Support
American Standard Warranty & Service - West
Monday - Friday, 8:00 am - 7:00 pm EST
All Warranty & Service Needs
Regional Support
American Standard Warranty & Service - Central
Monday - Friday, 8:00 am - 7:00 pm EST
All Warranty & Service Needs
Regional Support
American Standard Warranty & Service - East
Monday - Friday, 8:00 am - 7:00 pm EST
All Warranty & Service Needs
Regional Support
GROHE Tech Support
National Support
DXV Tech Support
National Support
Acrylic Tech Support
National Support
American Standard Walk-In Baths Customer Care
Monday - Friday, 8:00 am - 7:00 pm EST
National Support
LIXIL Americas - Claims

RGA - Returns
lwtargarequest@lixil.com
(800) 442-1902 (Option 2, Option 4, Option 1)

RGA - Damages
lwtadamages@lixil.com
(800) 442-1902 (Option 2, Option 4, Option 1)

Claims - Over/Under
claims-usplumbing@lixil.com
(800) 442-1902 (Option 2, Option 5, Option 3)

Collections
ASAcredit@lixil.com
(800) 442-1902 (Option 2, Option 5, Option 2)

National Support
LIXIL Americas - Order Entry
Email Purchase Orders; orders@lixil.com
EDI, Business Portal Email
National Support
LIXIL Americas - Programs

Marketing Funds, Claims

claims-usplumbing@lixil.com

EMR, Builder, and Plumber Reward Programs

Jennifer Fracker - Channel Marketing

jennifer.fracker@lixil.com

National Support
LIXIL Americas - Quotes
New Quotes, Modification of Existing Quotes, Crossing Over Specifications, Product Alternatives
National Support

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